Frequently Asked Questions (FAQ)


Dive into our FAQ section where we've compiled a comprehensive list of the most commonly asked questions about Listn.live. Whether you're curious about how our platform works, need clarity on payments, or have concerns about security, we've got you covered. Explore the answers below and gain insights to enhance your Listn.live experience.

If you don't find the information you're seeking, feel free to reach out through our contact form. We're here to help!

General Information

What is the purpose of Listn.live?

Listn.live is a marketplace designed to help music creators find the best advocates, known as Curators, such as Blogs, Radios, Medias, Playlists, and Influencers. It provides a platform for creators to connect with Curators based on genre affinity, territory, and engagement.


Who is the target audience of Listn.live?

Listn.live is primarily aimed at music creators who are seeking effective promotion for their tracks.


What are the key features and benefits of Listn.live?

Listn.live offers the ability to create campaigns, submit tracks to Curators, personalized recommendations, payment with Listn Credits, and control over promotion goals and budget.

Accounts & Registration

How do I create an account on Listn.live?

To create an account, simply sign up on the platform. Registration is available for both music creators and Curator users.


Is there any account verification or additional information required during the registration process?

During registration, users must provide their email and profile name. A confirmation email is sent for account verification. Connecting social accounts and adding a Creator Bio or Curator summary is recommended to enhance the Listn.live experience.

Creator

How can I submit my track to Curators on Listn.live?

You can browse and filter through the available Curators on the platform and submit your track to one or more of them through your campaign.


How can I create a campaign on Listn.live?

Once you've signed up and created an account, you can create a campaign that includes your music recording (track) by following the step-by-step instructions provided on the platform. Moreover, it's worth noting that a user can indeed be both a Music Creator and a Music Curator simultaneously.


Are there any fees associated with listing items on Listn.live?

Yes, the price for submitting your track to Curators within a campaign depends on the size and engagement of the Curator audience. These fees are paid using Listn Credits. Additionally, a Music Curator has the option to reuse their Listn earnings in the Creator section of the platform.


Are there any guidelines for creating a Campaign?

Listn.live provides guidelines to ensure that the campaigns and track listings align with their platform's standards. Prohibited content or items should not be included in the campaigns.


What can I expect when my campaign has been accepted by a Curator?

When finalizing your campaign, the Curator must provide a link with the proof of share within two months of accepting your song. If you receive a false link, you will have the ability to report it to be reviewed and verified by the Listn.live team. *Curator proof of sharing does not apply for Syndicast Radio Curators

Curator

Why is a Curator more expensive than another?

At Listn.live, our pricing model for Curators is designed to provide music creators with the best value for their investment. The pricing ranges from 2 to 20 Listn Credits, depending on factors such as audience size, engagement data, and historical performance. We carefully analyze and measure the Curators' audience and engagement data to ensure that the pricing accurately reflects the potential publicity, visibility, and growth that music creators can expect for their career. Our pricing model is regularly updated and refined based on past and current results, aiming to offer a fair and appropriate pricing structure for the promotion services provided. Our goal is to create a transparent and effective marketplace that facilitates meaningful connections between music creators and Curators, resulting in mutually beneficial collaborations and opportunities for artistic growth.


Can a Creator submit to their own Curator account?

A Music Curator cannot submit their own content to themselves. When logged in as a creator, their Curator account(s) will be hidden from the Curator List.


What should I expect when my track is accepted by a Syndicast Radio Curator on Listn.live?

Partner Curators, specifically the 'Syndicast' Radio Curators, do not provide feedback or proof of sharing at this stage on Listn.live.

However, acceptance of your track by these Curators indicates that it has been shortlisted for potential airplay, whether it is on online platforms or FM/DAB Radios.

Please note that the Syndicast Radio Curators prioritize track selection for airplay based on their programming criteria and audience preferences.

Payments

How can I submit my track to Curators on Listn.live?

You can browse and filter through the available Curators on the platform and submit your track to one or more of them through your campaign.


What payment methods are accepted on Listn.live?

Listn.live accepts payment via Listn Credits, which can be purchased on the platform using Stripe or Paypal.


Is there any buyer protection or refund process?

If a Curator does not reply within 15 days, you will be refunded with your Listn Credits.

Security & Privacy

How secure is my account and personal information on Listn.live?

Listn.live takes the security of user accounts and personal information seriously. We have implemented measures to ensure the protection and confidentiality of your data. These measures comply with the requirements of the General Data Protection Regulation (GDPR) and other applicable data protection laws.


Are there privacy settings available on Listn.live?

Listn.live provides privacy settings that allow you to control the visibility and sharing of your personal information. You can customize your privacy preferences to ensure that your data is only accessible to authorized individuals or as per your consent.


Where can I find the privacy policy for Listn.live?

You can access the privacy policy for Listn.live by following this link: Privacy Policy. Our privacy policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws, including the GDPR. We recommend reviewing the privacy policy to understand how your data is handled on our platform.

Contact

How can I contact Listn.live's customer support team?

You can reach out to the Listn.live team by sending an email to ineedhelp@listn.live or via the contact form here below.


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ABOUT US

Listn.live is the future of music promotion. Born from the insights of industry veterans, our platform is tailored for music creators navigating today's saturated music scene.


Why us? We craft precision-focused 360° promotion campaigns. By partnering with elite industry advocates—from radios and blogs to playlist curators and influencers—we guarantee music is heard by the right ears. Our curated approach factors in genre, region, and engagement, ensuring creators get in control.

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DISCLAIMER

All Rights Reserved © 2023 Listn.live

All content, including text, graphics, logos, images, and audio clips, on this blog is the property of Listn.live or its content suppliers and is protected by international copyright laws. Reproduction or redistribution of any part of this content without the express written consent of Listn.live is prohibited.

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